Returns & Exchanges
At Timepieces International, we want you to be completely satisfied with your luxury purchase. If you are not entirely happy with your order, you may return any unworn item in its original packaging within 30 days for a full refund or exchange.
Initiate Your Request
Contact our dedicated customer service team via email or phone to obtain a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Prepare the Package
Securely pack your timepiece or jewelry in its original presentation box, ensuring all warranty cards, manuals, and protective films are included.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our quality control team verifies the condition of the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing